Privacy Policy
Effective Date: 20th May 2025
Company Name: All Trades North East Ltd
Company Number: 16369436
Contact: bookings@alltradesnortheast.co.uk
1. Introduction
All Trades North East Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us.
2. Information We Collect
We may collect and process the following data:
Personal details (name, email, phone number, postcode)
Project-related information
Communication history
App usage data (once developed)
Technical data (e.g. IP address, browser type, location data)
We collect this information when you:
Submit a quote request
Contact us via forms, phone, or email
Use our website or (in future) mobile application
3. How We Use Your Data
Your data may be used to:
Provide quotes, manage projects, and deliver services
Communicate updates and service notifications
Improve our website, services, and app functionality
Maintain internal records and customer service quality
Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
Our internal team for service delivery
Our trusted offsite team or vetted subcontractors where needed
Professional service providers (e.g. hosting, analytics, legal)
Any third parties are contractually obligated to keep your data secure and only use it for the purpose agreed.
5. Data Security
We take appropriate technical and organisational measures to protect your data. This includes secure servers, limited access, and encryption where required.
6. Data Retention
We retain your data for as long as necessary to fulfill the purpose it was collected for, or as required by law.
7. Your Rights
You have the right to:
Access the data we hold about you
Request corrections or updates
Withdraw consent (where applicable)
Request deletion of your data (subject to legal obligations)
To exercise these rights, email: bookings@alltradesnortheast.co.uk
8. Cookies
We may use cookies to enhance user experience and track website performance. You can adjust your browser settings to refuse cookies.
9. Future App Use
When our app is launched, this policy will be updated to reflect how app data is collected, stored, and used.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with a revised effective date.